Refer a client to Jennifer
The details the lender checks are right the first time.
Jennifer is precise and detail-focused, which matters most in the places a closing actually stalls — the mortgagee clause, the loan number, the spelling of a name on a binder. She takes the file from the moment you send it — quoting, binding, and following it through to closing.
What gets taken care of before it reaches you
- Binder to the lender with the correct mortgagee clause and loan number
- Dwelling coverage set to replacement cost, not loan amount
- Roof age, prior claims, and system updates flagged early
- An escrow-ready premium figure so the Closing Disclosure isn't revised
- Same-day revised binders when the loan amount or closing date changes
What the agency commits to
| Referral received by 3:00 PM, business day | Binder same day |
|---|---|
| Received after 3:00 PM | Binder before noon the next business day |
| Revisions | Same day |
| If Jennifer is unavailable | Wendy or Crissy picks it up |
Turnaround times depend on receiving complete client information and are not a guarantee of coverage or of a closing timeline.
Send at contract, not at clear-to-close
Most closing-week insurance emergencies are clerical, not underwriting — a loan number transposed, a mortgagee clause from the wrong lender, a name that does not match the deed. Sending at contract means those are caught and corrected quietly, well before anyone is waiting on them.
- The contract is signed, even if nothing else is settled
- Your client says "I'll just use my current agent" — send it anyway, we'll coordinate
- The loan amount changed
- The home is 25+ years old or has an older roof
- It's a rental, second home, or new construction
Send a referral to Jennifer
About a minute. Jennifer picks it up from there.